Your complete guide, to help you discover all that our beautiful Alpine resort has to offer. Whether you’re a first-time visitor or a regular, our staff are here to make sure you never forget your stay with us and to provide all the information and advice you need.
The Morzine Tourist Office welcomes you a pleasant and spacious environment. The following services are at your disposal:
– a reception area and an information desk that is easily accessible
– seating facilities
– a kids’ play zone and baby changing area
– free Wi-Fi and wifi box to rent (wifi pocket)
– tourist maps, brochures, and guidebooks
– the programme of events
– the visits, monuments, and cultural sites
– the list of emergency numbers (displayed outside the tourist office)
– the daily weather forecast and ski slope conditions
– advice that is specifically tailored to your stay thanks to Morzine Réservation
– a post box is available outside the Tourist Office.
Discovery & Adventure
Located in the heart of the French Alps, is a destination that’s prized for its stunning scenery and host of outdoor activities. In winter, fans of wintersports will find what they need on our ski and snowboard slopes suitable for all levels. In summer, the mountains morph into hiking heaven, cycling paradise and every nature-lover’s dream. The Tourist Office is here to provide you with ski maps, hiking maps and information on recommended excursions.
Culture & Heritage
Morzine is more than just a sporty destination. It’s also packed with history and traditions. Our staff can guide you to historical sites, local museums and cultural events that keep our village buzzing with life all year round. Check out the festivals, concerts and exhibitions that showcase our unique heritage.
Accommodation & Restaurants
The Tourist Office helps you find your perfect accommodation, whether you’re looking for a traditional chalet, the comfort of a hotel, or a holiday apartment. We also provide you with recommendations on the best restaurants and bars in Morzine, where you can savour the local specialities and world cuisine in a warm and friendly atmosphere.
Practical Services To help everything go smoothly during your stay, we offer a range of practical services. Need advice about transport, equipment rental or Wifi access? Our staff are on hand to answer all your questions and offer any assistance you may need.
Activities for All We have activities to satisfy every taste and age group, whether you come as a family, with friends or on your own. When it comes to adventure parks, wellness centres or activities for children, let our experts guide you to help you get the most out of your stay.
Events & Entertainment Morzine is a lively destination with a varied programme of events and entertainment throughout the year. The Tourist Office keeps you informed of dates and events you don’t want to miss, be they sports competitions, local festivals or handicraft markets.
Our Quality Promise
THE QUALITE TOURISME PROMISE
Morzine Tourist Office has committed to the Qualité Tourisme approach
launched by the French government in 2005 to certify professionals and institutions involved with the tourism sector. This seal of approval helps you identify companies and organisations that provide high-quality services.
MOBILISING THE RESORT’S ECONOMIC PLAYERS IN THE INTEREST OF QUALITY
Amid increasingly fierce competition between mountain tourism operators, the quality of services rendered has become the ultimate determining factor to win over new clients and gain their loyalty.
High standards in every aspect of tourism make all the difference, and we must progress together as a team with all our occupational players. It has been clearly determined that the “weak link” in the customer experience quality chain forms the basis for appreciation of the resort’s services overall. We have our weak points and strong points. Our strategy will be to maintain the dynamic for those players who progress rapidly while putting greater effort into helping the slower ones improve.
The Tourist Office is listed in Category 1 and we must use this renewed emphasis on quality to boost motivation for all players with a view to achieving excellence in every field. Much remains to be done, so the Tourist Office must continue to be proactive and remain the driving force behind this approach. We must use the means we have to do better still.
A Dedicated Team:
- A quality coordinator to lead the quality committee.
- Understanding of the validity of working methods.
- A realistic and efficient training programme.
Customers at the Center of the Approach:
- A multilingual team that cares.
- Better knowledge of our clients, to better satisfy them.
- Study entrusted to EFICEO.
Collaboration Among the Municipality, Ski Lifts, and Partners:
- A client-focused approach.
- Communicating on what’s at stake in the quality approach.
- Encouraging others to embrace the approach by reducing the gaps.
- Taking into account each player’s obligations.
- Town hall – Ski lift operators – Occupational players… Getting everyone onboard to progress together.
The Tourist Office is taking long-term measures that inevitably evolve and must be adjusted on a regular basis. The importance of social media must be taken into account as a priority aspect at every stage of the process: do things well and make it known.
The medium- and long-term stakes are a determining factor for the economic future of our activity. Market and client expectations are evolving very quickly and the multiple interactions with other sectors make these difficult to predict. It’s a tough task but one that is necessary.
Bruno CHERBLANC
Manager of Morzine Tourist Office
Don’t hesitate to visit our Tourist Office in Morzine centre, or contact us by phone or email for any further information. Our friendly team of professionals is here to make your stay in Morzine a truly exceptional experience. Take advantage of all that our beautiful region has to offer and let us guide you for a holiday you’ll never forget!
